Terms of service

1. Eligibility and accounts

You must be at least 18 and legally able to enter this agreement to create an account or submit content or inquiries. If you act for a business or organization, you must have authority to bind it; these Terms apply to that organization and your authorized use on its behalf.

Provide accurate information, keep relevant details current and protect your credentials. You are responsible for actions you authorize through your account. Notify support@terramiga.com if you suspect unauthorized access. Do not impersonate another person, share sign-in codes or use accounts or organization permissions you are not authorized to use.

Public property and agent search does not require a professional license. Features reserved for professionals can require a current license, verification and additional permissions. You must accurately describe your qualifications and update them when they change. A verification indicator reflects the applicable check; it is not a guarantee of quality, suitability or continued licensure.

2. Listings, professionals and transactions

Terramiga provides discovery, listing, profile and communication tools. A listing, profile, search result, match or inquiry is not an offer by Terramiga to buy, sell or represent a party in a transaction. Contacting an agent through the Service does not by itself create an agency or representation agreement with that agent or with Terramiga.

Users, source providers and Terramiga's tools may supply, prepare or present property and professional information. Information may be incomplete, outdated or incorrect, including AI-assisted draft content. Terramiga does not guarantee listing accuracy, property availability, title, boundaries, access, acreage, valuation, water/mineral rights, suitability for a use or professional performance. Independently verify relevant facts and obtain qualified legal, financial, title, inspection and real-estate advice before acting. Nothing here excuses fraud or duties that applicable law imposes.

Users are responsible for their listings, professional representations and transactions, including required authority and compliance with fair-housing and other applicable laws. Professional users must provide and maintain required brokerage identification, listing authority, current status and advertising disclosures, including for permitted distribution through the Service. They remain responsible for required representation agreements, notices and disclosures associated with their professional services. Do not use the Service to negotiate or provide regulated services without required authorization or licenses.

3. Inquiries and messages

A general agent inquiry shares your submitted name, reply email, optional phone and message with the selected agent, who may reply outside Terramiga. Property conversations use participant inboxes; direct buyer contact details are shared when you choose to share them or include them in your message. Review the recipient and disclosure information before sending.

Acceptance of a professional connection can make the participants' account name, email, phone and brokerage details available to one another. A posted Buyer Request can share criteria and notes with eligible professionals; avoid including private details in those notes.

Direct email/telephone links use your device's contact tools. We do not guarantee that a recipient will respond, that a notification will be delivered or that an inquiry will produce a transaction. Do not send confidential documents or sensitive information unnecessary to the conversation. An inquiry is not permission for unrelated bulk outreach.

4. Your content and permission to use it

"Content" includes listings, text, media, documents, profiles and other material you submit. You retain any ownership rights you have. You represent that you have the authority to submit the Content and grant the permissions below, including relevant photographer, broker, owner and other third-party permissions. Possessing a photo, finding material online or providing a source link does not itself establish permission.

Your authority must cover the uses and sublicenses described here, including required property-owner, listing-broker, photographer, depicted-person, trademark and source-provider permissions. Identify any restrictions we agree to accept, keep applicable permissions current and notify us promptly if your authority ends or Content becomes materially inaccurate. These permissions apply to Content you submit or authorize under accepted Terms; a newly posted agreement does not establish expanded rights to earlier Content.

You grant Terramiga a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, analyze and display your Content as necessary to operate the features you use, subject to applicable visibility settings, separate promotion permissions and agreed source restrictions. For nonpublic Content, this permission is limited to authorized service operations, including delivery to intended recipients and processing by service providers for those operations.

For listing and profile Content you designate for public display, the license also permits indexing, excerpts, summaries, translations, media resizing/cropping, playback and adaptation for search, presentation and authorized distribution. Permitted channels can include the website, mobile app, search and authorized third-party interfaces, including a ChatGPT interface if offered. Promotional uses can include social media, advertisements, marketing emails and homepage features, subject to any separate promotion permission for the feature. Public listing availability alone does not override an unselected or withdrawn promotion option.

We may sublicense only the rights needed by service providers and authorized distribution partners to perform these permitted functions, within the applicable audience and source restrictions. We may transfer the license with the relevant business or assets, subject to applicable law and privacy commitments. Private messages, credentials and nonpublic contact information are not licensed for public promotion. Personal-information processing remains subject to the Privacy Policy and applicable law; this license is not blanket consent to undisclosed uses or AI training of private messages.

When Content is removed from public availability through supported controls or a verified authorized request, or a separate promotion permission is withdrawn, we will stop new uses through Terramiga-controlled channels that depend on the withdrawn permission, allowing reasonable technical processing time subject to applicable law and binding source requirements. The license continues only as necessary for remaining permitted features, lawful records and backups; it does not authorize new public promotion of withdrawn Content. This does not automatically recall copies already lawfully delivered to others or erase your account. We do not acquire rights that you or a source licensor do not have.

5. Acceptable use and content reports

Do not use the Service to:

• Publish fraudulent, materially misleading, infringing or unlawfully discriminatory content.
• Use listings, inquiries, search, matching or promotional features to unlawfully discriminate, steer or exclude people from housing opportunities, including through audience targeting.
• Disclose another person's private information without authority or violate applicable advertising, fair-housing or professional rules.
• Harass, threaten, impersonate or send spam or unsolicited bulk messages.
• Distribute malicious files, evade access restrictions, misuse credentials or interfere with the Service.
• Retrieve private records or collect information through unauthorized scraping or automation. Integrations expressly authorized by Terramiga remain subject to their permissions and terms.

Report suspected infringement, misleading listings or abuse to support@terramiga.com with the relevant link or record and an explanation. Do not send unnecessary sensitive information. We may investigate, request supporting information, remove or restrict Content, or suspend access when reasonably necessary to address violations, security risks, legal duties or misuse. We do not promise to review every submission before it appears. You remain responsible for your Content.

6. Paid features

If you purchase a paid feature, the checkout or applicable order must identify the price, billing basis and any renewal, cancellation, refund or credit conditions before purchase. Those disclosed conditions apply along with these Terms; these Terms alone do not authorize an undisclosed recurring charge. Payment processing may be provided by Stripe or another identified provider under its applicable terms.

Free access does not authorize future charges. A transition to a paid feature requires a purchase you authorize under the disclosed purchase terms. Applicable offers and specific commitments made to you remain subject to law and their disclosed conditions.

If a subscription renews, the purchase disclosures must explain that renewal and how to cancel. Ending Service access, signing out or uninstalling an app does not automatically cancel a separate subscription. Statutory cancellation and refund rights still apply. We will not treat these Terms as agreement to a paid feature you have not ordered.

7. Availability, suspension and ending use

Features can differ by platform, location, account permissions and product configuration. We may change, discontinue or restrict features, subject to applicable law and any binding paid-service obligations. We do not guarantee uninterrupted or error-free operation.

You may stop using the Service. We may suspend or terminate access for violations, security risks, unlawful conduct or when legally required. Where practicable and legally permitted, we may provide notice and an opportunity to clarify the issue. Contact support@terramiga.com to question a restriction.

Account-wide deletion is not currently available. Signing out, uninstalling, archiving or closing a conversation does not erase account data. Privacy questions and requests under applicable law may be sent to support@terramiga.com. Nothing in these Terms limits mandatory privacy rights. These Terms do not promise a future deletion feature or implementation date.

8. Service ownership

Terramiga and its licensors retain rights in the Service's software, design, branding and other materials apart from users' Content. You may use the Service for its intended purposes under these Terms. No ownership or broader redistribution rights are granted. Do not use our branding to imply an endorsement or reproduce materials without authorization, except as permitted by law or an applicable license.

9. Disclaimers and limits of liability

To the extent permitted by applicable law, the Service is provided "as is" and "as available," without implied warranties of merchantability, fitness for a particular purpose or noninfringement. We do not warrant outcomes from listings, searches, professional introductions or transactions.

To the extent permitted by applicable law, Terramiga and its providers are not liable for indirect, incidental, special, consequential or punitive damages, including lost profits or opportunities, arising from use of the Service. Terramiga's aggregate liability to you for claims arising out of the same event or related events is limited to the greater of US $100 or the amounts paid by you, or by the organization that is party to this agreement for your use of the Service, through Terramiga or an authorized payment channel during the twelve months before the first event giving rise to those claims.

These exclusions and limits do not apply to liability that cannot lawfully be excluded or limited. Mandatory consumer rights and remedies remain available. Nothing in these Terms excludes liability for fraud, willful misconduct or other liability that applicable law requires us to retain.

10. Responsibility for claims arising from misuse

To the extent permitted by law, you agree to indemnify Terramiga for third-party claims and reasonable documented costs to the extent caused by your unlawful use of the Service or your submission of Content that infringes third-party rights or that you lacked authority to submit. This does not require you to indemnify us for our own wrongdoing, and mandatory consumer protections prevail.

This obligation concerns reimbursement of reasonable documented costs and amounts resulting from a final judgment or a settlement approved by the affected parties; it does not create a separate obligation to assume Terramiga's defense. We will give notice of a claim for which we seek reimbursement and reasonable cooperation. Neither party may agree to a settlement imposing an admission, payment or ongoing obligation on the other without that party's consent.

11. Governing law and disputes

Texas law governs these Terms, without its conflict-of-laws rules, except where applicable law requires another jurisdiction's mandatory protections. Disputes may be brought in courts with competent jurisdiction under applicable venue rules. These Terms do not require arbitration or waive access to courts or statutory remedies.

You may contact support@terramiga.com to try to resolve a concern informally. Doing so is not a mandatory waiting period and does not extend or shorten legal filing deadlines.

12. Changes and general provisions

We may revise these Terms. Revised Terms will identify their effective version. Changes apply prospectively, subject to notice and renewed acceptance required by applicable law. They do not retroactively eliminate accrued rights or authorize uses of previously collected information contrary to applicable law or binding privacy commitments.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision is not a waiver. You may not transfer this agreement without our consent, except where law provides otherwise. We may transfer it with the relevant business or assets, subject to applicable law and existing obligations.

These Terms and any applicable accepted feature/order terms govern the relevant use of the Service. A conflict is resolved by the more specific accepted terms for that feature, subject to mandatory law. Our Privacy Policy describes data handling and is not blanket consent to every future use of personal information.

Questions or notices concerning these Terms may be sent to Terramiga LLC at support@terramiga.com. Website: https://terramiga.com.